Servicing and Support
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Obsidian provides comprehensive upgrades and maintenance packages for all Commercial security and fire systems, however big or small. We will provide you with professional service, back up and support to ensure your systems are doing what they are supposed to do – providing you with protection & security - through regular and thorough servicing, with a full and comprehensive maintenance package.
Spares and Upgrades
We offer a full range of spares and repairs for all makes of security and fire systems, as well a comprehensive range of upgrades, meaning even older systems can benefit from the latest advances in technology, to improve performance and security without the expense of a brand new system.
Diagnostic Technical Helpline
An invaluable part of our service package, our technical help line is most often utilised to reset a security of fire system over the phone, while the service engineer is on route to attend.
Technology on the Move
All our engineers are equipped with tracked satellite navigation systems, meaning we can give an immediate ETA to breakdown response and optimise our journey times. Our vans carry spares for the majority of common systems. We are also able to email job sheets straight to the engineers phone, meaning they have full details of each job at their fingertips, avoiding any opportunity for miscommunication!